FAQ
What services do you offer?
We provide a broad range of audio-visual services, including event lighting, audio equipment, and creative AV installations for all types of events. Our expertise extends to both temporary setups for one-off events and permanent installations for venues seeking a long-term AV solution.
What is the cost for your audio-visual services?
Our prices vary depending on the scope and complexity of the event. We’d be happy to provide a customised quote for your specific needs. Contact us today for a quote
Are you available on my event date?
Exciting! To ensure availability, kindly share your event date with us using the contact form above. We’ll swiftly get back to you with the details.
What is your service coverage area?
We’re based in Sydney and generally serve the greater Sydney area, but we can travel for larger events. Let’s discuss your requirements.
How much time do you require for setup and tear down?
Typically, we need about 2-3 hours for setup and 1-2 hours for tear down but also depends on the complexity of the event setup.
What is your cancellation policy?
For cancellations made more than 30 days before the event, we offer a full refund. For cancellations within 30 days, we retain a portion of the deposit.
Do you have a portfolio or samples of past events you can share?
Absolutely! We take pride in our work and would be delighted to showcase examples. Explore our impressive portfolio on the Gallery page of our website for a visual feast of our past events.
Do you provide on-site support during the event?
Yes, we have a team of professionals who will be on-site to ensure everything runs smoothly with our equipment.
Are there any additional costs not included in your quoted price?
Our quotes are comprehensive and include all costs. Any potential additional charges would be discussed and approved by you in advance.
How far in advance do I need to book your services?
We recommend booking as soon as possible, as our schedule fills up quickly. At least a few months in advance is ideal.